AI Website Assistants
Answer common questions using approved business content, collect useful inquiry details, and guide visitors toward their next step. Include clear handoffs when a customer needs your team.
Services/AI & Automation
AI & Automation
Put AI to work in your business.
Help customers find answers, organize incoming inquiries, and reduce repetitive work. Ontly builds AI assistants and connected workflows around your business information, existing tools, and the way your team works.
Discuss an AI ProjectFor a focused assistant or workflow, with clear boundaries and human oversight.
A CONNECTED CUSTOMER JOURNEY
A customer asks“Can you help with my project?”
Your AI assistant helpsAnswers questions · collects details
Your team takes overA useful summary. A clear next step.
BUILT AROUND YOUR BUSINESS
Start with one useful improvement.
We identify a practical starting point, define how success will be measured, and map where your team should review or approve an action. Then we prepare the content, connect the tools, and test the workflow, including uncertain answers and handoffs.
Lead & Workflow Automation
Organize incoming requests, prepare follow-up drafts, and connect information across business tools. AI interprets and summarizes information, with agreed rules governing routing and next steps.
Custom AI Solutions
Turn documents into usable information and help your team find answers in approved resources. Document processing, internal knowledge assistants, and integrations are scoped around a defined business need.
A PRACTICAL APPROACH
From a repeated task to a connected workflow.
Collect and summarize website inquiries. Prepare reply drafts for review. Extract useful information from emails and PDFs. Help staff find procedures with source references. The right workflow depends on your tools, their integration options, and how your team works.
From one task to a tested workflow
Map the task
Choose a recurring problem and agree on what improvement looks like.
Connect and test
Prepare approved content and integrations; test errors and uncertain answers.
Review and improve
Define human approvals, monitor the agreed measures, and plan ongoing care.
Each project includes the services and deliverables agreed in its scope.
A FEW ANSWERS
Before we begin.
Do we need to replace our existing tools?
We begin with the systems you already use. Available integrations, access, and costs help determine what can be connected.
What does setup and ongoing care include?
Setup covers workflow design, content preparation, integrations, testing, and launch. Ongoing care can include conversation review, content updates, monitoring, and improvements. Usage allowances and additional charges are defined in the proposal.
How will we know whether it helps?
We agree on a practical measure, such as less duplicate entry, fewer missed handoffs, or less time spent on a recurring task, and compare the process before and after.
LET’S MAKE IT HAPPEN
What could AI help your business do better?
You don’t need a solution figured out. Tell us about your business. We’ll help identify opportunities, explain your options, and recommend a practical way forward.